How to Enable JavaScript in Your Browser

It is important that JavaScript is enabled in your browser in order for Event Cloud functionality to work as expected. We will be going over how to do this for several common web browsers including:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari

Google Chrome

1. Click the 3 dots symbol near the top right of a Chrome window, then select Settings from the dropdown menu. https://hubbhelp.zendesk.com/hc/article_attachments/4405164071699/3dots_then_settings.png
2. In settings, click Privacy and security from the left menu  https://hubbhelp.zendesk.com/hc/article_attachments/4405171242515/privacy_and_security.png
3. Click Site Settings https://hubbhelp.zendesk.com/hc/article_attachments/4405164147347/Site_Settings.png
4. Scroll down to the Content section and click JavaScript https://hubbhelp.zendesk.com/hc/article_attachments/4405171309715/javascript.png

5. Under Default Behavior click Sites can use JavaScript.

 

Alternatively, individual sites can be enabled instead of the default behavior by scrolling down to the Customized Behavior section and clicking Add next to "Allowed to use JavaScript" then adding individual site URL(s).

https://hubbhelp.zendesk.com/hc/article_attachments/4405171552531/default_behavior.pnghttps://hubbhelp.zendesk.com/hc/article_attachments/4405164429459/allowed_to_use_js.png

 

Microsoft Edge

1. Click the 3 dots symbol near the top right of an Edge window, then select Settings from the dropdown menu https://hubbhelp.zendesk.com/hc/article_attachments/4405164565907/edge_settings.png
2. Click Cookies and site permissions from the left menu https://hubbhelp.zendesk.com/hc/article_attachments/4405171720339/edge_cookies_and_site_perm.png
3. Scroll down to the All permissions section and click JavaScript https://hubbhelp.zendesk.com/hc/article_attachments/4405164565651/edge_js.png

4. Make sure Allowed (recommended) is enabled.

 

Alternatively, individual sites can have JavaScript enabled by clicking Add next to the Allow section, then by putting in individual site URL(s).

https://hubbhelp.zendesk.com/hc/article_attachments/4405164565395/edge_js_allowed.pnghttps://hubbhelp.zendesk.com/hc/article_attachments/4405171720083/edge_js_add.png

 

Mozilla Firefox

Firefox actually has removed the ability to disable JavaScript from the Options window, however, it can still be disabled/enabled through another method. To check that JavaScript is enabled, follow the steps below.

1. Type about:config into the address bar of a Firefox window, then click Accept the Risk and Continue

ff_about_config.png

https://hubbhelp.zendesk.com/hc/article_attachments/4405173351187/ff_accept_risk.png

2. Search for javascript.enabled in the search bar at the top. If it says true, then JavaScript is enabled. Otherwise, click the highlighted symbol in order to change it https://hubbhelp.zendesk.com/hc/article_attachments/4405173483027/ff_javascript_enabled.png

 

Safari

1. When viewing Safari on a Mac device, click the Safari tab in the upper-left corner: https://hubbhelp.zendesk.com/hc/article_attachments/4406370756627/Image_9-3-21_at_6.31_AM.jpg

2. Then click the 'Preferences' in the drop-down:

 

https://hubbhelp.zendesk.com/hc/article_attachments/4406796383379/clickpreferences.jpg

3. Click the 'Security' Tab: https://hubbhelp.zendesk.com/hc/article_attachments/4406789198739/clickSecurityTab.jpg
4. Make sure the box titled 'Web Content: Enable JavaScript' is checked ON: https://hubbhelp.zendesk.com/hc/article_attachments/4406789157011/clickEnableJS.png

 

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