Enabling Third Party Cookies

In order to ensure a smooth user experience and maximum compatibility between browsers and the site, it can help to make sure that third-party cookies are not being blocked. 

There are a few ways to do this depending on your browser. For additional information, you can also consult the official documentation via the links for each browser below.

Google Chrome

Mozilla Firefox

Microsoft Edge

Enabling Third Party Cookies in Chrome

1. From your Chrome browser, click on the 3 dots in the upper right corner of the window. https://hubbhelp.zendesk.com/hc/article_attachments/1500000128821/mceclip0.png
2. Navigate to Settings https://hubbhelp.zendesk.com/hc/article_attachments/1500000128861/mceclip1.png
3. Once on the Settings page, scroll down until you see Cookies and other site data underneath a section titled Privacy and Security. Click on Cookies and other site data. https://hubbhelp.zendesk.com/hc/article_attachments/1500000131802/mceclip2.png
5. Enable Allow all cookies. Changes will save automatically.  https://hubbhelp.zendesk.com/hc/article_attachments/1500000131882/mceclip3.png


Enabling Third Party Cookies in Firefox

1. From your Firefox browser, click the 3 lines near the top right of the window. https://hubbhelp.zendesk.com/hc/article_attachments/360101224173/mceclip4.png
2. Select Options from the drop-down menu. You can also get there by entering about:preferences into your search bar. https://hubbhelp.zendesk.com/hc/article_attachments/360101224213/mceclip5.png
3. Next, go to the Privacy & Security section via the left menu. https://hubbhelp.zendesk.com/hc/article_attachments/360099004494/mceclip6.png
5. Select Standard under Enhanced Tracking Protection. Changes will be saved automatically. https://hubbhelp.zendesk.com/hc/article_attachments/360099004534/mceclip7.png


Enabling Third Party Cookies in Microsoft Edge


1. From your Edge browser, navigate to and click on the 3 dots in the top right of the window. https://hubbhelp.zendesk.com/hc/article_attachments/1500000129161/mceclip8.png
2. Click Settings. https://hubbhelp.zendesk.com/hc/article_attachments/1500000132062/mceclip9.png
3. From here, click on Privacy & Security. https://hubbhelp.zendesk.com/hc/article_attachments/360101224393/mceclip10.png
5. Select the drop-down menu under Cookies and select Don't block cookies. https://hubbhelp.zendesk.com/hc/article_attachments/1500000132082/mceclip11.png


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