Enabling Cross Site/Third Party Cookies

 

In order to take full advantage of all of Hubb's features, we recommend enabling third-party or cross-site cookie tracking. If disabled, some features such as chat may not function as intended.

Enabling Third Party Cookies in Chrome

To enable this feature in Chrome, click the 3 dots in the top right corner of Chrome.

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This will open the Chrome settings menu. Next, select Privacy and security from the menu on the left-hand side.

https://hubbhelp.zendesk.com/hc/article_attachments/4409606228115/mceclip1.png

Next, select Cookies and other site data.

https://hubbhelp.zendesk.com/hc/article_attachments/4409606280723/mceclip2.png

Finally, select "Allow All Cookies".

https://hubbhelp.zendesk.com/hc/article_attachments/4409599713683/mceclip3.png

Enabling Cross-Site Cookie Tracking in Safari

To enable this feature in Safari, open up your browser preferences by clicking on "Safari" in the top left application menu, and then selecting "Preferences".

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Next, navigate to the Privacy tab as shown below.

https://hubbhelp.zendesk.com/hc/article_attachments/360072616134/Pref_2.png

Finally, make sure the box that says Website Tracking: Prevent cross-site tracking is UNCHECKED. Additionally, make sure "Block all cookies" is unchecked as well.

https://hubbhelp.zendesk.com/hc/article_attachments/360072616114/Pref_3.png

Here is more information about cross-site cookie tracking, and how to disable or enable it in popular browsers:

Firefox: https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection

Edge: https://bit.ly/edgecsct

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